Shipping policy

Our goal is to provide the best shipping options no matter where you live. We serve hundreds of customers around the world every day and strive to provide you with the highest level of service.

The order delivery time is divided into two parts:

Processing time: 1-2 business days

Shipping method and delivery time Shipping method

: free shipping (without tracking), fast shipping (with tracking) Delivery time

delivery: calculated at checkout, 7-14 days
The order will be processed within 2 days of placing it and will be shipped the next day after processing.
*Please note that these are estimated delivery times only. This website does not guarantee the delivery date.

Please make sure all shipping information is correct. If information is incorrect or missing, we may be required to contact you to update your delivery information, which may cause delays in the delivery of your order. Customs clearance can also cause delays.

Your local customs may require additional documents and time to release your package, which may delay your estimated delivery time.

Your order may be delivered to you by local courier or by local courier. Depending on your region, most orders will be delivered by your local courier service, so your package will be received in the mail. If you are not at home at the time of delivery, the couriers may leave a notification card telling you how and where to deliver.

If the package return address is wrong, the address is incomplete and the return is due to a vacancy, no separate arrangement will be made

International Shipping Restriction Numbers

We currently do not ship to the following countries:

faroe

Cayman Islands

US Virgin Islands EE

Northern Mariana Islands

British Virgin Islands

Turks and Caicos

Solomon Islands

Falkland Islands

Marshall Island

Meeting

Bouvet Islands

Natal

Cocos (Keeling) Island

Islands

Heard and McDonald Islands

Norfolk

are the islands

South Georgia Martin and the Sandwich Islands of

Southern United Arab Emirates

Israel

Iraq

Canary Islands

Saudi Arabia

South Africa

Order tracking

Once your purchased products have been shipped, a shipping confirmation will be sent to you via email, which will allow you to track the status of your shipment.

For customers who choose economy shipping, to track their orders, they can visit Trackingmore or go directly to the post office website:

PostNL

SF Express

singing post

Fees and taxes

Once the order arrives in the destination country, import taxes, duties and related fees may be charged immediately. These fees are determined by customs at a specific destination.

Payment of these fees and taxes is the responsibility of the recipient and is not covered by this site. For more detailed tax information, please contact your local customs office.

Customs and regulations

You are responsible for checking restricted items set by your local post office as we are not responsible for any items not accepted in a particular country/region.

external transaction costs

If your credit card account currency is not GBP, you may be charged a different exchange rate to that quoted on our website. You may also need to pay foreign currency transaction fees. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of charges your bank or credit card company may charge you. For more detailed information about foreign transaction fees, contact your bank.

Prices in our store are shown in your local currency but in GBP at checkout. All transactions will be processed in GBP via Paypal or credit card on the checkout page.